Powerful Unified Communications Solutions For Companies With Remote Workers. Everywhere.

Save Time & Money With 186Kloud 

Independent Unified Communications Experts

Often organisations must not only try to stay abreast of the latest technology trends when it comes to choosing a new Unified Communications supplier, but must find the time and resource to research the appropriate suppliers for their needs. Imagine how frustrating it must be to spend six months researching and selecting a supplier, only to discover a few months later that there is another supplier that you were unaware of, with a better technology at a more attractive price.

At 186Kloud we aim to understand your short, mid and long-term challenges and project aspirations matching your requirements with relevant suppliers. Acting as the coordinator between you and the relevant potential suppliers, we manage the entire process on your behalf, acting as your advocate and preventing the suppliers that we bring to the table from looking for easy sales opportunities, making sure at all times that your solutions requirement is front and centre of any conversation.

Why Choose 186Kloud For Your Unified Communications Project?

Independent Experts

We’ve been in the Communications Industry for over 25 years and  are recognised as independent industry experts and the go-to analysts for UC market insights.

Professional Advice

We build long-term, meaningful relationships with our clients to ensure we find the best services for you, for this and the next project, plus the ones after that.

Price Guarantee

We’re partnered with 100’s of technology service suppliers. So you’ll get the best price and the right service when you choose us.

No-Cost Consultancy

That’s right. We get paid by the supplier so you don’t pay us anything. Give us a call today so we can get started on your Unified Communications project, together.

Simplifying The Selection Process

In an ever-changing environment how does your IT team ensure that you are bringing the best and most relevant technology service providers to your Cloud, Voice, Video, Collaboration and Data Network projects? 186Kloud as your vendor agnostic advisor, navigates the market to bring and manage the supplier relationships that matter most.

Your organisation stays front and centre of the whole process. We make sure that the suppliers we provide focus on the solution and not their sales target. 186Kloud as your advocate sits on the same side of the table as you throughout the entire process. We stay with you beyond solutions implementation ensuring your service is running smoothly and that you are being billed correctly.

Connectivity, compliance, security, uptime and service levels are just a few variables to manage, and each metric varies from carrier to carrier and from company to company. Through our strategic relationships with 100+ UK, European and Global carriers and suppliers, 186Kloud is your strategic partner that will help your IT department navigate through the noise, ensuring that your supplier services integrate powerfully with your IT infrastructure and business vision. And we’ll be your single point of contact for all supplier service related issues for your business for the lifetime of your contract.

Your Requirement Deserves Our Complete Attention.

Our customers depend on us sourcing an extensive database of Cloud, Data & Voice into a relevant, best in class and solution focused team of professional suppliers capable of meeting their needs.

Let us do the same for you...

Book your free Network Audit now or download our Smart Guide to learn more about UCAAS (Unified Communications as a Service)

Unified Communications Audit

What people are saying about us...

We are always happy to work with 186Kloud...

SCB Global’s relationship with 186Kloud has only strengthened over time. As our solutions have evolved, 186Kloud have been more than happy to evolve with us. We are always happy to work with 186Kloud and look forward to even more growth in the coming years.

STEVE RICHARDSON  //  Head of Partner Channel, SCB Global

Exceptionally credible and professional...

Anstey Bond moved our office telephone system with 186Kloud’s agnostic advice to a Unified Communications service provided by RingCentral. Then during the Covid-19 pandemic as the service became integral to our business, 186Kloud ensured that we received regular and in-depth training on the service so that we were able to continue our day to day business without disruption.

MICHAEL WHYKE  //  Partner at Anstey Bond LLP

Cutting-Edge Unified Communications

Researching suppliers for your unified communications solutions can be a slow and painstaking process. You may have already spent weeks or months looking at different providers. Or maybe you're staring down the barrel of a tight deadline with no clue which supplier is the best one for you? And how can you know there isn’t an even better supplier than the ones you found?

It doesn’t have to be this hard. We’ve partnered with 100’s of technology service distributors and we know their strengths and weaknesses like the back of our hands. What could take you weeks or months, can be done in an afternoon with us.

So stop putting the brakes on by wasting time on research that takes you nowhere. Instead,  hit the accelerator with our no-cost consultancy service that finds you the best unified communications solutions!

We’re With You Every Step Of The Way

From helping you get your ducks in a row (our free networks and telecoms audit), to staying with you for support after implementation. We’re here to help you grow by supporting your business from end to end. And here’s how we do it...

  1. 1
    We’re affiliated with hundreds of technology service suppliers. And we’ll whittle down the list of potential providers by checking the services they offer against your needs and locations. So you get a selection of choices from the very best.
  2. 2
    We find the best solutions at the best price for you. It’s all about finding an affordable solution that works in line with your future goals. So you won’t find yourself doing this all over again in a few years.
  3. 3
    No cost consultancy - it’s a no-brainer. We don’t charge you for our services because our fees are paid indirectly by the service providers.
  4. 4
    Building long-term relationships for better business. By staying with you every step of the way, we aim to build a lasting relationship built on trust.
  5. 5
    Ultimate after-sales support. Even after your solutions are implemented, we’ll stay with you to offer support and help. We’ll make sure any escalations are prioritised so you get faster fixes.

"Plus, we’ll find you the best price for you by negotiating deals on your behalf. Less Hassle for you means you can get on with doing what you do best, looking after your business"


Hi, I’m Stephen Hackett, Managing Director of 186Kloud. I know just how frustrating finding a suitable technology supplier can be which is precisly why 186Kloud exists.

My background in Business Development combined with my experience working in cloud-based solutions, means I know how to help your business grow and thrive through better employee collaboration. Contact me today to start your journey to better communications services.

Stephen Hackett

Join 1,000's Of Happy Customers

Partners have a highly significant part to play...

It is abundantly clear that Agents and Partners have a highly significant part to play in the journey towards creating a fully digitised enterprise world. Some may deem such a journey as complex, however with the vast experience and expertise of Stephen at 186kloud along with his extensive and mature partner network, enterprises should rest assured they will have unenviable support through their digital transformation

STEVE SMITH //  CEO at Zayo Group

World class after sales service...

"Stephen Hackett at 186Kloud is an experienced individual offering valuable advice and guidance to his clients, Fuze are proud to partner with 186Kloud as they offer a similar approach towards customer experience for enterprise customers and share the same values as we do!"

BRIAN DAY //  CEO at Fuze

Get Started Now With Our Free Unified Communications Smart Guide.

Discover how to build better collaboration into your workforce and connect your employees more with secure and efficient communication services.

Get your free Network, Telecoms and Data Audit to uncover what’s not working. And we’ll help you find the perfect cloud-based Unified Communications Solutions for your needs.


100% Satisfaction Guarantee

You are fully protected by our 100% Satisfaction-Guarantee. 

We appreciate that your time is as valuable as ours. If we fail to present you with at least three alternative offers, with improved competitive technology and/or cost benefits, within 14 days of working with us then we will happily send you a £100 Amazon voucher as a thank you for your time spent with us.

Stephen Hackett

Frequently Asked Questions

What happens next?

We will book a 45 minute call or video meeting with you in order to learn about your business, your technology and business challenges and to discuss the information that we need, as well as to explain the process for looking at the market in order to potentially find you alternative suitable service providers

How long does the process take?

From initial engagement to presentation of alternative service provider offers, along with our business recommendations around technology and costs, we suggest that you allow up to 14 days

Will you need to come and see us?

We work in an industry where we have access to the best communications service in the world today. What a great way to demonstrate them to you by holding our meetings virtually, using high quality voice and video

Will this be managed in confidence?

100% guaranteed. Not only do we aim to delight you with our professional process, but we can confirm that will only share your confidential business information, such as current technology service providers and costs with the potential suppliers that you give us permission too. We are also more than happy to sign a mutually binding Non-Disclosure Agreement, which we can provide.

What information will I need to provide?

At a minimum, in order to present you with accurate business technology recommendations and alternative costs, we would like to see bills from your current suppliers. Following this, we can complete any gaps by a process of Q&A

How many meetings/phone calls will I need to plan for?

We will not overload you with meetings, but we need enough of your time to become familiar with your business, your technologies in use, as well as operational costs. Then we will introduce and engage you with the recommended and most appropriate supplier(s) for your individual needs. Once we have had the initial meeting with you, we may need another to present our business recommendations in terms of next steps plus one or two with the preferred supplier(s). However, much of the work we do with you will be undertaken by email